This story is WILD.
Before boarding, passengers were told at the gate that the flight was overbooked and United was offering $400 and a hotel stay, was looking for one volunteer to take another flight to Louisville about 24 hours later.
Passengers boarded the flight, but once the flight was filled those on the plane were told that four people needed to give up their seats to stand-by United employees.
Passengers were told that the flight would not take off until the United crew had seats, Bridges said, and the offer was increased to $800, but no one volunteered.
Then, she said, a manager came aboard the plane and said a computer would select four people to be taken off the flight. One couple was selected first and left the airplane, she said, before the man in the video was confronted.
As you can see in this disturbing video, airport security grabs the man from his seat and dragged him off the airplane.
According to other passengers, this man is a doctor who needed to be in Louisville to treat patients the next morning.
A spokesperson for United had this to say:
"Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."